Privacy Policy

This Privacy Policy explains how VOX Web Design (“VOX”, “we”, “us”, or “our”) collects, uses, and safeguards your information when you visit this website or contact us through it. By using this website, you agree to the practices described below.

Information We Collect

We collect two types of information:

• Information you provide. When you submit our contact or quote request forms, we collect the details you enter — such as your name, email address, phone number, company name, and the contents of your message or project description.
• Information collected automatically. When you browse the site, we may collect standard usage data (such as pages visited, approximate location, browser and device type) through analytics cookies, as described below.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request;
• Prepare and send you proposals or quotes;
• Protect our forms and website from spam and abuse;
• Understand how visitors use the site so we can improve it.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

Third-Party Services and Data Processors

We rely on a small number of trusted third-party providers to operate this website. These providers process data on our behalf and only for the purposes described here.

• Resend — We use Resend to deliver messages submitted through our forms to our inbox. When you send us a message, the information you provide is transmitted through Resend’s email infrastructure. See Resend’s Privacy Policy.
• Cloudflare Turnstile — We use Cloudflare Turnstile to protect our forms from spam and automated abuse. To distinguish real visitors from bots, Turnstile collects certain information about your device and browser session. This processing is governed by the Cloudflare Turnstile Privacy Addendum.
• Google Analytics — We use Google Analytics to understand how visitors interact with the site. Google Analytics uses cookies to collect usage data in aggregate. See Google’s Privacy Policy.

Cookies

This website uses cookies for analytics purposes. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings; disabling them will not affect your ability to contact us through the site.

Data Retention

We keep the information you submit through our forms only for as long as necessary to respond to your inquiry and maintain a record of our communications, after which it is deleted or anonymized. Analytics data is retained according to our analytics provider’s standard retention settings.

Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.